Apparently I'm in a talk mood. This morning, it's what to say, and now, it's what not to say. Different topics though!
I know I'm guilty. We want to emphasize the positive and provide an optimistic outlook, but, it's not always the best thing for the person on the receiving end.
https://www.psychologytoday.com/blog/tech-support/201512/5-things-you-need-stop-saying-people-you-care-about
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